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Privacy Policy
Privacy Policy – SoftTravel.Agency
This Privacy Policy explains how SoftTravel.Agency collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.softtravel.agency website (“Site”). This Privacy Policy applies to the Site and all products and services offered by SoftTravel.Agency.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including but not limited to when Users:
Visit our Site
Register an account
Place an order or booking
Subscribe to a newsletter
Fill out a form
Interact with features, services, or resources on our Site
Users may be asked to provide information such as their name, email address, mailing address, phone number, and payment details. We collect personal information only when it is voluntarily submitted by the User. Users can always refuse to supply such information, except that it may prevent them from accessing certain Site-related services or activities.
Non-Personal Identification Information
We may collect non-personal identification information whenever Users interact with our Site. This may include:
Browser name and version
Type of device or computer
Technical details such as operating system, Internet service provider, or similar usage information
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. Cookies are placed on a User’s device for record-keeping purposes and to track certain information. Users may choose to set their browser to refuse cookies or to alert them when cookies are being sent. Please note that disabling cookies may affect the functionality of the Site.
How We Use Collected Information
SoftTravel.Agency may collect and use Users’ personal information for the following purposes:
To improve customer service – Information helps us respond more efficiently to customer support requests.
To personalize user experience – We may use data to understand how Users interact with our Site as a group.
To improve our Site – Feedback provided by Users helps us enhance products and services.
To process payments – Information provided for bookings or purchases is used solely to provide the requested service. We do not share this information except when necessary to complete the order.
To send periodic emails – Email addresses may be used to send booking confirmations, order updates, responses to inquiries, or newsletters if Users opt in. Users can unsubscribe from promotional emails at any time.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, along with strong security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal data, including usernames, passwords, payment information, and other sensitive data stored on our Site.
Sensitive transactions between the Site and its Users occur over an SSL-secured communication channel and are encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to personal identification with our business partners, affiliates, and advertisers for the purposes outlined above.
Changes to This Privacy Policy
SoftTravel.Agency reserves the right to update this Privacy Policy at any time. When we do, we will revise the “last updated” date at the bottom of this page. We encourage Users to check this page frequently to stay informed on how we protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy and our Terms of Use. If you do not agree, please do not use our Site. Continued use following changes to this Policy will be deemed acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with SoftTravel.Agency, please contact us through our support desk system or via our official contact channels provided on the Site.
